FAQs

We repair a wide range of devices including smartphones, tablets, laptops, gaming consoles, and other electronic devices. Our technicians are trained to handle various brands and models.

You can get a free repair quote by visiting any of our locations, calling our customer service, or using our online quote request form. We'll assess your device and provide an accurate estimate.

Yes, all our repairs come with a 90-day warranty covering both parts and labor. If you experience any issues with your repair within this period, we'll fix it at no additional cost.

Absolutely! We carry a wide selection of high-quality accessories and genuine spare parts for various devices. Visit our stores or check our online shop for available products.

We can repair cracked screens, battery issues, charging port problems, water damage, software issues, speaker/microphone problems, camera issues, and many other common device problems.

Yes, we specialize in water damage repair. Success depends on the extent of damage and how quickly you bring it in. Turn off the device immediately and bring it to us as soon as possible for the best chance of recovery.

Yes, screen and glass repair is one of our most common services. We use high-quality replacement parts and our technicians are experts at screen replacement for all major device brands.

We can replace batteries in most smartphones, tablets, and laptops. For devices with non-removable batteries, we have the specialized tools and expertise to safely replace them.

We have multiple locations across the country, primarily in shopping malls and retail centers. Visit our Locations page for a complete list of stores with addresses and contact information.

Yes! We offer franchise opportunities for qualified investors. Visit our Franchising page or contact our franchise development team for more information about owning your own a1wirelessdfw store.

Certainly! You can reach our customer service team at 1-800-123-4567 during business hours. For store-specific inquiries, please call the location directly.

Appointments are recommended for faster service, but we also accept walk-ins. Complex repairs may require an appointment to ensure we have the necessary parts and time allocated.

Currently, we don't offer home repair services, but we do provide mail-in repair options. You can also use our convenient pickup and delivery service available at select locations.

Yes, we accept mail-in repairs. Contact us for a prepaid shipping label and instructions. We also offer pickup services in certain areas - check with your local store for availability.